Service Delivery Policy

How Mosak Media delivers digital services and project work.

Last updated: 15 October 2026

Digital services

Mosak Media primarily supplies digital and professional services rather than physical goods. No physical shipping is normally required for AI automation, software, web development, SEO or marketing engagements.

Project kickoff

Work begins according to the agreed proposal and after required approvals, information, access and any applicable initial payment have been received.

Delivery methods

Depending on the service, deliverables may be provided through email, a shared workspace, a hosted website, software access, an online meeting or another method agreed with the client.

Timelines and revisions

Estimated milestones, delivery dates, revision rounds and acceptance criteria are specified in the project agreement. Delays in client feedback, third-party approvals or access can affect delivery.

Software and ongoing services

Hosted products, subscriptions, maintenance and support are subject to their product-specific terms and any agreed service levels.

Physical items

If physical products or hardware are ever offered, shipping costs, delivery area, timelines and return terms will be disclosed separately before payment.

Support

For delivery questions, contact info@mosakmedia.io or +92 324 9421339.

Business contact

Mosak Media BPO, Suite No. 9, 3rd Floor, Gold Palace Plaza, DHA Main Boulevard, Super Town, Lahore, Punjab 54000, Pakistan.

Email: info@mosakmedia.io · Phone: +92 324 9421339